Skip to content
← All case studies
Research-peptide DTC · regulated

Bio Prime Labs

Bio Prime is where we proved the compliance-led outbound system. Cold email reply rate hit benchmark-beating levels. Zero compliance events across thousands of sends. The thing that worked: compliance baked in from day 1, not bolted on after a warning.

2-4x
Reply rate vs industry
0
Compliance violations
Sustained
Domain reputation
Before

What the setup looked like.

Regulated category. Previous agency: ran generic ad sets with overclaim language. Got FTC-warning-adjacent complaints. Two cold-email domains burned (spam complaints, blacklisted). We were paying for outbound that wasn't legal and wasn't working.

What we installed
Phase 01 — 3 compliance gates per draft
Every cold email passes CAN-SPAM + FTC + FDA prompt checks before queuing for approval. Auto-rejects on high-severity violation.
Phase 02 — Voice-matched copy
Cold email v4 framework. 4 variants. Voice-scored against operator samples before send.
Phase 03 — Domain warmup discipline
Two fresh domains warmed for 21 days before any cold sends. Max 30/day per inbox at end of warmup.
Phase 04 — A/B variant tracking
Per-variant open + reply rate logged. Z-test winner-check fires weekly. Underperformers culled after 100 sends per variant.
Phase 05 — Dead-lead reactivation SMS
3-message sequence to lapsed customers. Same playbook as Flow, DTC-tuned timing.
The numbers

What moved.

KPI
Before
After
Delta
Open rate
Below baseline
Above industry baseline
Sustained 6+ months
Reply rate
Below baseline
2-4x industry
Compliance + voice combo
Spam complaints
Domain-burning
Below 0.1% threshold
No IP burn
Compliance events
FTC-warning-adjacent
0
Built inside the lines
The lesson

Most agencies serving regulated DTC try to 'be compliant' — meaning they add disclaimers after the fact. That works until a regulator does anything. We work the other way: build inside the lines from day one. The constraint is the feature.

Operator's own brand (NOT a Thresia client — proof of system in regulated DTC). Actual Thresia client case studies will be added as pilots close and clients consent to publication.

Want this for your clinic?

Book a 15-min call →