Med spas — meet your AI team. Every employee has a title.
8 to 12 named AI specialists for your med spa — Marketing Director (Mira), Front Desk Lead (Rev), Missed-Call Triage (Pax), Compliance Officer (Axiom), Treatment Reminder + Rebook (Nim), and more. Each one replaces 1-3 hires, works 24/7, posts in their own Slack channel. Installed in 30 days. Replaces $200K-$800K of annual headcount.
Based on industry-standard call volume, missed-call rate, and average ticket size. We audit your real numbers in the discovery call before sizing the team.
6-12+ trained employees. Each one owns a specific job.
Every med spa team starts with the core seven below. Bigger clinics, multi-location operators, and groups with their own clinical team add the optional ops + clinical employees underneath.
Front Desk Agent
Answers, books, and qualifies — 24/7
Inbound calls (after-hours + overflow), web chat, Instagram DMs, booking confirmations. Configured to your services, pricing, and intake script. HIPAA-aware.
The ~$48K/yr receptionist hire plus the second one you'd need for evenings + weekends.
Missed-Call Triage Agent
SMS-back inside 60 seconds on every missed call
Detects any unanswered call, fires personalized SMS within 60 sec, books the slot, escalates urgent (post-treatment) calls to a human, sends front desk a daily 8 AM digest of what it handled.
The lost lead. Recovery rate moves from a baseline 25% to 80%+ inside two weeks.
Dead-Lead Outreach Agent
Reactivates your dormant CRM on a rolling 90-day cycle
Reads your CRM, segments by service interest (Botox, laser, facials, memberships), runs a 3-message reactivation sequence (SMS + email + SMS) personalized per segment. Soft re-engagement — no discount blitz.
The 1,000-3,000 leads collecting dust. At a 2,000-lead CRM and $250 ticket, 8% wake-up is ~$40K/cycle.
Content Engine
Reels + Stories + TikTok scripts in your voice, on cadence
Weekly script slate (reels + stories + 1 long-form), each ending with a specific conversion action (DM 'GLOW', swipe to book, etc.). Cross-platform posting. Tracks which content drives DMs vs. likes.
The $5-8K/mo content agency. You stay in front of the camera; scripting, posting, and tracking get handed off.
Ad Monitor + Tuner
Watches Meta + Google daily, kills waste, A/B tests creative
Daily spend audit, CAC drift alerts, automatic pause on dead creative, weekly A/B test rotation on top performers, landing-page experiments tied to campaign cohorts.
The $3-6K/mo media buyer retainer that mostly reports last week's spend.
Reporting Agent
Daily KPI digest, weekly summary, monthly board pack
Pulls from booking system, ad accounts, CRM, and Stripe nightly. Sends one short morning digest. Weekly summary on Mondays. Monthly board-ready PDF — same format every month.
The 6-10 hours you or your manager spends in spreadsheets every week.
Voice + Brand Guardian
Trains every other agent on your specific operator voice
Reads your existing content, emails, and call recordings. Sets the tone for SMS, DM, and email output across the rest of the team. You approve / reject in a queue; every decision tightens the voice.
The 'agency draft' look. After 2-3 weeks of approvals, output reads like you wrote it.
For multi-location med spas + clinical-heavy operators — the next 5 hires.
Pulls coverage details for IV / hormone / wellness add-ons. Verifies active membership before booking. Flags expired credit cards before the visit.
Sends intake forms 48 hours pre-visit, follows up at 24 + 4 hours, escalates incomplete forms to front desk. Stores signed consent against patient record.
Sends 24-hour, 7-day, and 30-day check-in messages tuned per treatment. Surfaces side-effect mentions to clinical. Drives review requests at the right moment.
Knows the cadence for Botox (12 wk), filler (12 mo), laser series (4-6 wk), memberships. Books the next visit before the current one ends.
Asks happy patients for Google / Yelp reviews at the post-visit peak. Routes negative sentiment to ownership privately before it lands public.
Watches each provider's gap-rate, fires same-day fill campaigns to the dead-lead segment most likely to convert into the specific gap.
We run a clinic too.
Flow Wellness is our own clinic in Buffalo — IV therapy, peptide protocols, recovery memberships. We installed the same AI team at Flow before we packaged it as Thresia.
Every employee we install for your med spa, we trained on our own books first. Rev (Front Desk Lead) took Flow's missed-call recovery from 25% to 85%+ in two weeks. Vega (Dead-Lead Reactivator) pulled hundreds of dormant patients back into the chair. Vel (Content Strategist) turned reels that used to get likes into reels that drive DMs and same-week bookings.
If an employee doesn't perform at Flow, they don't ship to you. Your team starts from a roster that's already been live in a real cash-pay clinic — not a deck.
Three install doors for med spas — pick the one that fits your stage.
- →Front Desk Agent (after-hours + overflow)
- →Missed-Call Triage Agent
- →Voice + Brand Guardian
- →Reporting Agent
- →Everything in Foundation
- →Marketing Director (ads + content + posting)
- →Outbound SDR
- →Dead-Lead Reactivation Agent
- →Treatment Reminder + Rebook
- →Day-30 KPI report + 90-day plan
- →Full med spa stack + clinical add-ons
- →Multi-location coordination
- →Custom HIPAA + intake workflows
- →Provider Schedule Optimizer
- →Quarterly strategic engagement
Full pricing breakdown — including the Operations tier and per-agent a-la-carte rates — lives on /pricing.
The Front Desk Agent at Flow recovered roughly $4,200/month of missed-call revenue inside 14 days of install — same agent we ship to every med spa client. The economics on the missed-call leak alone justify the Operations tier inside the first month.
See which agents your med spa actually needs.
We'll ask three questions about your operations. Tell you straight whether Foundation, Growth, or Enterprise is the right size for your med spa — and which agents to install first.