Regulated DTC — meet your AI team. Compliance is the first hire.
8 to 14 named AI specialists built for regulated DTC. Compliance Officer (Axiom) gates every ad + comm. Ad Account Monitor (Argus) watches for trouble hourly. FDA-Aware Copywriter (Echo) writes inside the lines from the first draft. Lot-Tracker Auditor (Cypher) keeps you audit-ready. Plus Marketing Director, Front Desk Lead, Reporting Analyst. Bio Prime Labs and Nexum running this team: zero suspensions to date.
Industry suspension rate is well-documented across peptide, GLP-1, and TRT DTC. We don't dodge enforcement — we build inside the lines so enforcement doesn't trigger.
7-14+ trained employees. Compliance is the first hire on every team.
Every regulated-DTC team we install opens with Axiom (Compliance Officer) + Argus (Ad Account Monitor) — non-negotiable. The rest of the roster is sized to your category, SKU count, and channel mix. Multi-SKU + compounding-pharmacy operators add the optional employees underneath.
Compliance Sweep Agent
Every ad, every landing page, before it ships
Reviews every creative + landing-page combo against CAN-SPAM, FTC, FDA-equivalent paid-copy rules, and platform-specific Meta + Google + TikTok policies. Flags ad-to-landing-page claim mismatch — the most common suspension trigger. Disapproves before submission, not after suspension.
The compliance counsel charging $400/hr for a copy-edit pass that misses the real risk surface. Bio Prime + Nexum have run continuously without a suspension in a vertical where 30% of brands lose accounts in year one.
Ad Account Monitor Agent
Watches Meta + Google + TikTok every hour, alerts within 4
Daily account-health pull on CPC, CTR, disapproval rate, audience saturation, frequency. Z-score outlier detection on any axis. Slack alert inside 4 hours of a flag — not the next-day report. Pauses dead creative automatically before it pulls the account down.
The 30-90 day suspension you didn't see coming. Mean time from flag detection to operator awareness: under 4 hours. Mean time to resolution: under 24.
FDA-Aware Copy Agent
Writes inside the lines from the first draft
Knows the difference between structure-function claims (allowed) and disease-treatment claims (not). Trained per category (peptide, GLP-1, TRT, NAD+, recovery). Generates ad copy + email + landing page that passes the Compliance Sweep on first submission.
The constant rewrites. The 3 rounds of legal review per creative. The 'we got disapproved again, can you fix it' email at 9 PM.
Landing Page Parity Agent
Keeps ad claims and landing-page claims word-for-word aligned
Pulls live ad copy + active landing pages nightly. Diffs the claims. Flags any drift before it triggers a platform algorithm. Suggests fixes that preserve conversion intent without breaking compliance.
The single most common suspension trigger. Most agencies miss this because creative + landing-page live in different teams; the agent sees both.
Dead-Lead Reactivation Agent (DTC-tuned)
Wakes up lapsed customers without lighting a compliance fuse
14-day reactivation curve (not the 30-day clinic version). Compliance pre-screened messaging. Personalized per past product interest. Real offer, not a Groupon. Honors all suppression lists + unsubscribe state.
The CAC of cold acquisition. Lapsed customers already cleared compliance friction once — they're the cheapest revenue you can recover.
Subscription Manager Agent
Defends LTV at the most expensive moment in DTC: the cancel page
Pre-cancel save flows tuned per cancellation reason. Pause-instead-of-cancel offer logic. Re-engagement at 14, 30, 60 days post-cancel. Win-back sequences for SKUs the customer never tried.
The 40-60% gross churn most peptide DTC eats inside 90 days. Even a 15-point net-churn improvement is the highest-leverage employee on the team.
Reporting + Voice Guardian
Daily LTV / CAC digest + voice training across the team
Pulls ad spend, subscription state, order data, and compliance flags nightly. Sends one short morning digest. Voice Guardian trains the FDA-Aware Copy Agent + Reactivation Agent on your specific operator voice via the approval queue.
The weekly LTV/CAC scramble in Sheets + the 'agency draft' tone that converts at half the rate of operator-voice copy.
For multi-SKU DTC + compounding pharmacy operators — the next 7 hires.
For compounded products: links every order to a specific lot number, third-party assay, and pharmacy. Pulls discrepancy reports nightly. Critical for FDA-aware operators.
Reads inbound tickets, classifies urgency, drafts compliant responses, escalates clinical questions to medical, side-effect mentions to safety. Cuts ticket time-to-first-response by 70%+.
Handles shipping inquiries, refund eligibility, return logistics. Knows your specific TOS + refund policy. Frees the human team for high-trust conversations.
For Rx-required products: schedules prescriber consults, tracks intake form completion, follows up on incomplete charts. Keeps the prescribing pipeline moving.
Reviews influencer scripts + UGC submissions against the same compliance gates as paid creative. Catches off-script claims before they ship to platforms.
Daily LTV / churn / refund-rate slice by cohort. Surfaces which acquisition source produces the worst retention before you keep paying for it.
Asks satisfied customers for reviews on Trustpilot / Sitejabber / Reddit at the right LTV moment. Routes negative sentiment to ownership privately before it lands public.
Coordinates spend, audiences, and creative rotations across Meta + Google + TikTok + LinkedIn + native. Prevents same-creative-everywhere fatigue at scale.
We run two DTC brands.
Bio Prime Labs — research-peptide DTC, pharmacy-sourced, single-molecule, third-party assayed. This is where we proved the compliance-led outbound playbook. Cold email reply rate above industry baseline. Zero compliance events across thousands of sends.
Nexum — oral peptide DTC, telehealth- prescribed. Where we proved the paid-acquisition + ad- account-survival discipline. Months of continuous spend in a vertical where two prior similar brands were suspended within 3 months of launch.
Both still running. Both still compliant. Both built inside the lines from day one — not retrofitted after a warning letter. The Compliance Sweep + Ad Account Monitor agents we install for you are the ones that have kept both brands live to date.
DTC starts at Operations. The Foundation tier doesn't fit this vertical.
The Foundation stack is built for solo wellness operators with a front-desk gap. Regulated DTC has different failure modes — compliance gates, ad-account monitoring, landing-page parity, FDA-aware copy. None of that fits in a 4-agent install. We don't sell Foundation to DTC; you're better served by Operations or Enterprise.
- →Compliance Sweep Agent
- →Ad Account Monitor Agent
- →FDA-Aware Copy Agent
- →Landing Page Parity Agent
- →Dead-Lead Reactivation (DTC-tuned)
- →Subscription Manager Agent
- →Reporting + Voice Guardian
- →Day-30 KPI report + 90-day plan
- →Full DTC stack + category-specific add-ons
- →Lot-Tracker Auditor (compounded products)
- →Telehealth Intake Coordinator
- →Multi-Platform Ad Coordinator
- →Subscription Cohort Analyst
- →Quarterly strategic engagement
Full pricing breakdown — including per-agent a-la-carte rates for swapping specialists in and out — lives on /pricing.
Bio Prime + Nexum have run continuously without a single ad-account suspension in a vertical where 30% of brands get suspended in year one. The Compliance Sweep Agent is why. Same agent ships in every regulated-DTC install we do.
See if your DTC will survive.
We'll review your current creative + landing pages against the suspension triggers we see most. Tell you straight which agents you need to install first — and whether you're at risk before we even start.