☎️ Front Office Team
Missed-Call Triage
Pax · on duty 24/7 · automatic trigger on missed call
SMS-backs every missed call inside 60 seconds with a personalized message and a booking link.
At a glance
Replaces
$48-108K/yr in recovered revenue
Time saved per week
5-8 hrs (vs. manual callback)
On duty
24/7 · automatic trigger on missed call
Included in tiers
Foundation, Growth, Operations, Enterprise
What this role owns
Day-to-day responsibilities.
- 01Detects unanswered calls in real time
- 02Sends a personalized SMS within 60 seconds
- 03Books the appointment if they respond
- 04Sends front desk a daily 8 AM digest of recovered calls
- 05Tracks recovery rate vs. baseline
What this role replaces
The headcount this saves.
You’d otherwise hire one specialistto do this work. Here’s what Pax (Missed-Call Triage) replaces at fully-loaded salary costs.
Lost revenue from voicemail death (~$4-9K/mo for typical clinic)
Total replaced
$48-108K/yr in recovered revenue
#missed-call-triage · Slack channel preview
Every employee posts in their own Slack channel.
You read what Pax did today in #missed-call-triage. No dashboards to learn. No reports to dig through. Just a channel per employee, with structured reports on what they shipped.
#missed-call-triage
live
PA
Missed-Call Triageagent · PaxYesterday
23 missed calls yesterday. 19 recovered via SMS-back (within 60 sec). 13 booked. Recovery rate: 82.6% — up from baseline 25%. Recovered revenue (est): $3,250.
19/23recovered13booked$3.2Krevenue
Ready to hire Pax?
Hire Missed-Call Triage + your full team.
Missed-Call Triage ships with every Thresia install — starting at $3,500 install. Plus the rest of your AI team. Installed in 30 days.